Refunds and Cancellation Policy

All domain names paid for and registered on your behalf by Web Indices for a minimum term of 1 year are non-refundable. You are however, entitled to transfer your domain to any registrar of your choice for the appropriate fee (which ranges from nothing to the current annual price for the type of domain name under consideration) at any time during the active term. The current pricing for registrar transfers can be found at https://s.webindices.com/transferprices.php . Web Indices will make best efforts to assist in transferring recently expired domains, but offers no guarantees. Clients are strongly advised to effect transfers during the active term of their domain names.

The minimum term for hosting services is 1 year. Once you sign up and complete payment for a hosting account, you are allowed a 7-day period within which you can cancel your contract for a refund equal to the original amount paid for the product less a 20% administrative fee. After this period, you may cancel your contract without a refund, and the cancellation will take effect at the expiry of the current term.

Refunds

For all payments made by debit/credit card, refunds will be made only back into the card that was used for the making the original payment. Such refunds will be effected within 30 days of cancellation. For payments made via cheque or bank transfer, refunds will be made via cheque, which will be dispatched within 30 days of the cancellation.

For payments made via cheque or bank transfer, refunds will be made via cheque, which will be dispatched within 30 days of the cancellation.

How to Cancel Within 7 days

If you wish to cancel your hosting account contract, please send an email to support@webindices.com.ng indicating the product you wish to cancel. You will receive an official response within 2 working days thereof.

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